AWAY MATCH AT HALESOWEN TOWN FC

An ALL-TICKET Pitching In Southern League Premier Division Central fixture at Halesowen Town as agreed between West Midlands Police and the two clubs.

Segregation will be in operation and online tickets are available to purchase to Stourbridge FC fans only for the Stourbridge Road terrace behind the goal. 

Home fans must purchase tickets directly from Halesowen Town FC.

There will be no tickets on sale on the day at the turnstiles.

Ground regulations at Halesowen Town can be viewed at Ground regulations | Halesowen Town (ht-fc.co.uk)

Please note that with regards to online sales, anybody aged 12 and under must be accompanied to the game by an adult for this fixture. There are restrictions in place regarding the number of junior tickets permitted to be purchased per adult ticket.

Anyone who turns up at the game with a junior U12 ticket unaccompanied by the adult who purchased the ticket will be refused entry and no refunds provided.

If you attempt to login to your account via a mobile phone, please be aware that the first character is sometimes changed to a capital letter on your phone, and this may stop you from being able to login without correcting it.

BOOKING TICKETS

Login to your existing account or register a new account if you are a first-time user of the Stourbridge FC ticket portal,

Select the tickets you require and then click on ADD TO CART.

If you are also purchasing a ticket on the site on behalf of another family member or friend etc., please click on on ASSIGN ATTENDEES on the right of your ticket submission, then on the main ASSIGN ATTENDEES page that follows, click on EDIT DETAILS to provide the name of the person using the relative priced ticket in the next sub screen. Select LOOK UP/ADD A DIFFERENT CUSTOMER and then either click in the ACCOUNT NUMBER (if they have an existing account number) or in the FIRST NAME box to start to make the change and then add in the surname in the next box.

(NOTE - A new feature has just been added that will enable you to keep and utilise the account number of a family member or friend that you frequently purchase tickets on behalf of. This will save you from generating a new account number every time you purchase tickets for somebody else.)

Once you're happy that the correct details are showing, click on ASSIGN followed by CONFIRM & PAY where you will then have one final chance to check everything is in order before making your credit or debit card payment.

When making a credit or debit card payment, please remember to enter the CVC security code, if indicated, (found on the back of your card) as this may otherwise cause the payment to fail and no tickets sent.

After completing your order/purchase, you will receive an order confirmation by email, quickly followed by the tickets on a separate e-mail, both sent from BOX OFFICE. Print off your ordered match tickets or download the match tickets PDF from BOX OFFICE to your smartphone to be scanned at the turnstiles.

You should receive your tickets within 20 minutes of booking, at most. It is not uncommon for emails to get held up in a queue or diverted to a junk folder, so be sure to check those.

Delays can sometimes occur with Microsoft based accounts i.e.hotmail.com, outlook.com and live.co.uk email addresses. Adding the delivery email address [email protected] to your contacts will help email servers to see that the email is coming from a known source.

e-tickets are delivered in a PDF file in the ticket delivery email. If you are unable to open the attachment, download Adobe Acrobat Reader and you will be able to open the file.

For the safety and enjoyment of everyone, please remember that the possession and use of pyrotechnics, including fireworks and flares, is strictly illegal and prohibited.